Frequently Asked Questions
Answers to common questions about Mautic Extendee plugins, support, and policies.
If you have a question that isn’t answered here, just email us at support@mtcextendee.com — we’re happy to help!
How do I address issues with my bundle?
How do I address issues with my bundle?
For any bundle issues, email support@mtcextendee.com.
We usually respond within 24 hours.
Is there a refund policy?
Is there a refund policy?
Yes! If you’re not satisfied, you can request a refund within 48 hours of purchase.
I have an idea for a new feature...
I have an idea for a new feature...
We love new ideas! Please share your suggestions by writing to support@mtcextendee.com.
I purchased a few older plugins
I purchased a few older plugins
Let us know if you need help. As a legacy customer, you may be eligible for discounts and maintenance support for any of our code.
Frequently Asked Questions
Answers to common questions about Mautic Extendee plugins, support, and policies.
If you have a question that isn’t answered here, just email us at support@mtcextendee.com — we’re happy to help!
How do I address issues with my bundle?
How do I address issues with my bundle?
For any bundle issues, email support@mtcextendee.com.
We usually respond within 24 hours.
Is there a refund policy?
Is there a refund policy?
Yes! If you’re not satisfied, you can request a refund within 48 hours of purchase.
I have an idea for a new feature...
I have an idea for a new feature...
We love new ideas! Please share your suggestions by writing to support@mtcextendee.com.
I purchased a few older plugins
I purchased a few older plugins
Let us know if you need help. As a legacy customer, you may be eligible for discounts and maintenance support for any of our code.