Frequently Asked Questions
Answers to common questions about Mautic Extendee plugins, support, and policies.
If you have a question that isn’t answered here, just email us at support@mtcextendee.com — we’re happy to help!
How do I address issues with my bundle?
How do I address issues with my bundle?
For any bundle issues, email support@mtcextendee.com.
We usually respond within 24 hours.
We usually respond within 24 hours.
Is there a refund policy?
Is there a refund policy?
Yes! If you’re not satisfied, you can request a refund within 48 hours of purchase.
I have an idea for a new feature...
I have an idea for a new feature...
We love new ideas! Please share your suggestions by writing to support@mtcextendee.com.
I purchased a few older plugins
I purchased a few older plugins
Let us know if you need help. As a legacy customer, you may be eligible for discounts and maintenance support for any of our code.